(Solve a situation)

Rehearse a difficult professional conversation

Practice with a fictional character and get feedback between turns.

For leaders, teachers and professionals who must give or receive difficult news. Have what you want to achieve and what worries you about the conversation on hand.

Give it your context

Fields marked with asterisk are required.

What situation do you need to address?

Describe the facts, without identifying anyone. E.g.: I need to tell a team member that their performance doesn't meet what was agreed.

Who will you be talking to?

Use their role, not their name. E.g.: A colleague more senior than me

What do you want to achieve?

An agreement, a change, communicating a decision… E.g.: Agree on an improvement plan with clear deadlines

Fine-tune the result (optional)

What worries you about the conversation?

Naming it helps you prepare for it. E.g.: That they become defensive and the relationship breaks down

What's your role?

Your position in the situation. E.g.: Area coordinator

What reaction do you want to practice?

Choose the scenario. E.g.: Defensive

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I want to rehearse a difficult professional conversation. Everything that happens will be a simulation: the character and its reactions are fictional. CONTEXT - Situation: I didn't say; ask me about it before continuing - Who I'll be talking to (role, not real name): I didn't say; ask me about it before continuing - What I want to achieve: I didn't say; ask me about it before continuing - What worries me: I didn't specify this; ask me about it before continuing - My role: I didn't specify this; ask me about it before continuing - Reaction I want to practice: a realistic reaction you choose GOAL Practice how I express my message clearly and respectfully, listen, and look for a possible agreement. WORKING PROCESS 1. Before starting, ask me to write the first sentence I would say. Briefly comment on its tone and clarity. 2. Play the character realistically and consistently with a realistic reaction you choose. Identify it as a fictional character when starting. 3. Respond only one turn at a time and wait for mine. 4. Every three turns, or when I write "pause," step out of character and give me feedback: what helped, what escalated tension, and a concrete alternative. Then let me repeat my turn if I want. 5. Show plausible fictional consequences of my responses, without exaggerating them. 6. Don't give me a full script: help me find my own words. RESULT FORMAT At the end, provide: - Moments where I was clear and empathetic. - Moments to improve, with an alternative phrase. - Three key phrases I can carry into the real conversation. - A question to reflect on what I don't control. REVIEW CRITERIA - Was my central message understood? - Did I listen to and acknowledge the other person's perspective? - Did we reach a concrete next step? Remember the real person may react differently; this practice doesn't predict the outcome.

Critical thinking: ask, compare and justify at every step.